By far one of the biggest consumer complaints about commercial airline flights is their overall lack of customer service. In an industry where the focal point used to be the customer this has been gradually replaced by a cover yourself attitude that has little to do with what a customer wants or needs when they are traveling on a commercial airliner.
The message is clearly, “we will do what we have to and nothing more”. And people are picking up on this attitude and are feeling more like cattle being led to slaughter and less like individuals who have special needs when they are flying. Due to this change it is not surprising that more people than ever are seeking out alternative means of getting to their destinations.
Some are actually finding that to many local destinations a travel day is actually made simpler by picking up a rental vehicle and driving to their destination. At least with this method of travel the person feels like they are in control being able to stop and rest or get something to eat or drink if they need to.
Certainly when you consider the fact that commercial airlines are considering charging passengers to use the restrooms, it is easy to see that the wave of customer service has truly gone down the toilet. It is for this reason that many people are choosing private jet charters for their travel needs when they need to go further away from home then is reasonable by rental car.
If you don’t know much about the industry, let’s just say that this is truly the only way to fly with customer service being the focal point of jet charters. When a private charter jet company is called you will immediately experience the difference from the initial contact until the time you safely land at your destination you will realize that it is all about you. Each flight that is chartered is specifically tailor made to that customers needs and desires…and they won’t even charge you to use the restroom. Traveling via a private jet charter can really help put the friendly back in friendly skies and can help you to begin enjoying traveling once again.
