American Airlines speaks up on direct connect distribution strategy – EXCLUSIVE
“One of the things floating around out there is an assumption that we will be charging travel agents and global distribution systems (GDSs) for accessing our content,” American Airlines' Director Marketing Communications Stephen Schlachter told CAPA's America Airline Daily. “That is not our intention. We never stated that and that is not part of our strategy.” Schlachter was responding to the uproar among travel agents, travel management companies (TMC) and GDSs. He stated flatly that this was not a GDS bypass.